Welcome to Costa Rent a Car, your premier choice for car rentals in the picturesque town of Tivat, Montenegro. We understand the importance of providing not just quality vehicles but also ensuring a positive and seamless experience for our customers. To enhance your car rental experience, we have put together a guide on Car Rental Etiquette—Dos and Don’ts to help you make the most out of your journey.
- DOS
- Reserve in Advance:
Ensure a smooth start to your trip by booking your desired vehicle in advance. Reserving your car with Costa Rent a Car Tivat allows us to better meet your preferences and guarantees the availability of the vehicle you desire.
- Inspect the Vehicle:
Before embarking on your journey, conduct a thorough inspection of the rental car. Take note of any pre-existing damages and report them to our staff. This ensures transparency and avoids disputes upon returning the vehicle.
- Familiarize Yourself with Local Driving Rules:
Montenegro, like any other country, has its own set of driving rules. Familiarize yourself with these regulations to ensure a safe and hassle-free journey. Our friendly staff will be happy to provide you with any necessary information.
- Return the Vehicle on Time:
Timeliness is crucial when it comes to returning your rental car. Adhering to the agreed-upon drop-off time allows us to maintain our commitment to punctuality and ensures a smooth transition for the next customer.
- Communicate with Costa Rent a Car:
Should you encounter any issues or require assistance during your rental period, don’t hesitate to contact our customer service. Open communication ensures that we can address any concerns promptly and effectively, enhancing your overall experience.
- DON’TS
- Neglect the Rental Agreement:
Thoroughly read and understand the rental agreement provided by Costa Rent a Car Tivat. Ignoring the terms and conditions may lead to misunderstandings, extra charges, or potential legal issues. If you have any questions, feel free to ask our staff for clarification.
- Ignore Traffic Regulations:
It is essential to adhere to traffic rules and regulations while driving in Montenegro. Avoiding traffic violations not only ensures your safety but also prevents any unnecessary fines or penalties that may affect your overall experience.
- Overlook Fuel Policy:
Be mindful of the fuel policy outlined in your rental agreement. Costa Rent a Car Tivat typically provides vehicles with a full tank, and we expect them to be returned in the same condition. Neglecting this aspect may result in additional charges.
- Smoke or Allow Pets Without Approval:
Smoking and allowing pets in the rental vehicle may affect the next customer’s experience. If you need to smoke or travel with pets, please inform us during the booking process so that we can provide you with a suitable vehicle.
At Costa Rent a Car Tivat, we believe that a positive car rental experience begins with clear communication, adherence to guidelines, and mutual respect. By following the dos and avoiding the don’ts outlined in this guide, you are ensuring not only your satisfaction but also contributing to a pleasant experience for all our customers. We look forward to serving you in Tivat, Montenegro, and wish you a wonderful journey with Costa Rent a Car.
Costa Team